Team Lead - Technical Support
Adyen · Tokyo, Japan · Support
About this role
Adyen is hiring a senior-level Support Engineer in the services function based in Tokyo, Japan. The posting calls out experience with JavaScript, SQL, HTML/CSS, API Development.
- Role
- Support Engineer
- Function
- services
- Level
- senior
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Tokyo, Japan
- Department
- Support
More roles at Adyen
Job description
from Adyen careersThis is Adyen
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.
Team Lead - Technical Support
As a Technical Support Team Lead based in Tokyo, you will lead a highly motivated, merchant-focused team that plays a critical role in supporting Adyen’s merchants across Japan and the broader APAC region. Your team acts as a key point of contact for merchants, helping them navigate technical and operational challenges that directly impact their ability to process payments and scale their businesses.
You’ll work closely with globally distributed teams across Technology, Product, Commercial, and Operations to deliver a high-quality support experience, while helping shape and scale Adyen’s support organisation in Japan. Adyen operates 24/7 on a “follow the sun” model across multiple regions and time zones.