Data Analyst Identity Platform

Job description

The Opportunity

The Identity and Administration team is looking for a motivated and versatile data analyst to drive Data & Insights for business decision making and growth testing. You will employ data to deeply understand customers through their administrative journey. The ideal candidate will have deep technical skills, a passion for delivering compelling customer analytics, curiosity, comfort with ambiguity, and able to influence partners to drive strategy.

What you'll Do

• Lead strategic analytics projects, presenting findings that provide impactful insights for key collaborators.
• Apply data from various sources to understand customer behavior, including in-product engagement, purchase patterns, and retention. Build compelling narratives to drive action and find opportunities to improve the administration experiences.
• Develop agile Analysis frameworks to ensure quick and high-quality data insights that advise strategic decisions.
• Collaborate closely with Product teams to successfully implement the right strategies for Identity-based experiences in fast paced, data-driven environment.
• Design, implement, and analyze A/B experiments, delivering comprehensive reports and actionable insights to drive product improvements.
• Partner with enablement and development teams to ensure accurate analytics measurement across existing and new features, supporting data systems.
• Build and maintain dashboards to facilitate self-serve information access for teams.

What you need to succeed

• A Bachelor's degree or equivalent experience in computer science, statistics, physics, or a related field. Technical experience of a similar level will also be taken into account.
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