Sr. Manager, Technical Account Management

Adobe · Chicago, IL · Sales

senior software engineering Technical Lead hybrid · Posted May 12, 2026
$150,400 – $269,900
USD per year

About this role

Adobe is hiring a senior-level Technical Lead in the software engineering function based in Chicago, IL. The posting calls out experience with Express, SaaS, Data Analytics. Compensation is listed at $150,400–$269,900 per year.

Role
Technical Lead
Function
software engineering
Level
senior
Track
hybrid
Employment
Full-time
Location
Chicago, IL
Department
Sales
Posted
May 12, 2026

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Job description

from Adobe careers

Sr. Manager JD
Job Description
The Opportunity

Ultimate Success is Adobe’s Customer Experience Orchestration offering contributing to the success of our largest customers by wrapping Support Delivery and Technical Account Management around the customer. As a Manager for Technical Account Management your goal is to lead, coach, develop, and mentor a team of Technical Account Managers.

Technical Account Managers (TAMs) build, develop, and maintain one-on-one relationships with our Ultimate Success customers. TAMs produce and deliver a prescribed set of technical services specifically designed to help Customers maintain operational health, while adopting new solutions and functionality to fully realize their investment.

You will have successfully led a software and/or SaaS-based technical team in Professional Services, Support, Delivery, or Technical Account Management. You are a great communicator, have strong executive presence, perform well under pressure, have customer facing experience, have managed a book of business of $300M ARR or greater, are service and customer centric and have experience with Adobe Digital Experience solutions.


What You’ll Do

  • Direct management responsibilities for all designated resources, team objectives, morale, and culture
  • Motivate the team to deliver outstanding customer experience and value propositions
  • Set quarterly and yearly individual goals and provide ongoing performance feedback as well as formal performance appraisals and practice radical candor
    • This is an excerpt. Read the full job description on Adobe careers →
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