Digital Strategy Analyst, Retail

Job description

The challenge 

The Digital Strategy Group (DSG) works with C-level leadership at Adobe’s enterprise customers to craft strategies for customer-experience transformation and digital innovation. In this role, you will have the opportunity to advise senior leaders at leading retailers.

Our engagements employ Adobe’s digital benchmarking capabilities, industry trends, customer-journey mapping, organizational assessments, and other techniques to deliver high-impact recommendations. We also bring a deep industry perspective to Adobe by publishing thought leadership and aligning the ecosystem on an overall industry go-to-market strategy.

What you’ll do 

As a Digital Strategy Analyst, you will partner with executives from Adobe’s largest and most strategic retail customers and Adobe sales leadership to align on a vision for how Adobe’s technology can modernize the customer journey (across acquisition, onboarding, servicing, cross-sell, etc.) while improving operational efficiency, scale, and compliance. You will play a key role in leading cross-functional workstreams in support of strategic Adobe sales pursuits across leading retail organizations!

In close collaboration with a cross-functional team of experts from consulting, retail, and technology backgrounds, the role contributes to rigorous analyses, insight development, and delivery of executive-level recommendations. Contributions will include:

• Supporting customers in identifying and prioritizing GenAI and agentic use cases—such as personalized content generation, intelligent next-best-action orchestration, AI-assisted service workflows, and automated, brand-safe content operations
This is an excerpt. Read the full job description on Adobe careers →