Senior Audience Engagement Manager, Firefly
Adobe · San Francisco, CA · Marketing and Strategy
About this role
Adobe is hiring a senior-level Professional Services Consultant based in San Francisco, CA. The posting calls out experience with Express. Compensation is listed at $94,100–$172,700 per year.
- Role
- Professional Services Consultant
- Function
- services
- Level
- senior
- Track
- hybrid
- Employment
- Full-time
- Location
- San Francisco, CA
- Department
- Marketing and Strategy
- Posted
- Apr 30, 2026
More roles at Adobe
Job description
from Adobe careersThe Opportunity
We’re hiring an Senior Audience Engagement Manager to help us bring credible product expertise into the social media channels where creators already connect, learn, and problem-solve together.
This is not a traditional community management or customer support position. It’s a hybrid role built for creators and creative professionals who have earned trust within their communities and want to apply that authority at scale. This role ensures Adobe users on social media feel seen, heard, and supported.
As a team, we meet creators where they already are. We answer product questions in real time, clarify confusion before it spreads, and help customers move forward with confidence in Adobe Firefly. At the same time, we bring an authentic creator perspective back into Adobe, shaping how product and support teams understand real-world workflows.
If helping the creative community navigate complex tools — while influencing how those tools evolve — sounds energizing, this role offers that opportunity.
What Makes This Role Different
Our Senior Audience Engagement Manager are working creators who understand real workflows because they’ve lived them. They speak to our users with clarity and credibility on both their personal and Adobe-owned channels, because their expertise is grounded in practice, not theory.