senior sales Customer Success Manager ic Hybrid · Posted Mar 17, 2026

About this role

Adobe is hiring a senior-level Customer Success Manager in the sales function based in Bangalore, India (hybrid). The posting calls out experience with Express, API Development.

Role
Customer Success Manager
Function
sales
Level
senior
Track
Individual contributor
Employment
Full-time
Location
Bangalore, India
Work mode
Hybrid
Department
Sales
Posted
Mar 17, 2026
AI Summary
Principal Customer Success Manager for Adobe Learning Manager LMS. Manages customer relationships, provides learning technology consulting, and identifies upsell/cross-sell opportunities. Requires deep product expertise, ability to work with C-level contacts, and proven account growth track record.

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Job description

from Adobe careers

Job Title: Principal Customer Success Manager (Adobe Learning Manager) Location: Bangalore (Mode of work: Hybrid) Region: NA Shift: EST time zone, 5 p.m.–2 a.m. IST Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! Job Description Ensures that the customer is satisfied with company projects and services. Works closely with Sales Account Manager and oversees day-to-day relationships with clients. Ensures that schedules and budgets are met according to contractual agreements. Works with clients to cultivate future projects and qualify new opportunities. Consults with other team members (Product management /Engineering/services/support/sales) to be sure mutual objectives are met. The Opportunity We are looking for a Techno-functional Principal Customer…

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