Sr. AI Systems Architect (AI/ML), Brand Concierge

Job description

The Opportunity

We are seeking a strategic and technically skilled Senior AI Systems Architect to bridge the gap between complex business needs and advanced AI system design. You will play a pivotal role in translating use cases into scalable, intelligent solutions—leading the design of agent-based workflows, data pipelines, and orchestration systems tailored to enterprise applications.

What you'll Do

• Translate business goals into AI architecture: Collaborate with customers and team members to understand needs, assess feasibility, and define system scope.
• Design AI agents and orchestration workflows: Create end-to-end blueprints for multi-agent systems to support real-time, multi-turn interactions across business functions.
• Define data and RAG architecture: Specify data requirements and retrieval-augmented generation (RAG) configurations to ensure context-aware, grounded responses.
• Author technical specifications: Produce clear, detailed documentation for LLM-based solutions, including APIs, tools, prompt logic, and agent capabilities.
• Collaborate across teams: Work with ML engineers, product teams, and customer collaborators to align implementation with technical and business strategy.
• Ensure scalability and reliability: Design solutions that are modular, maintainable, and resilient across enterprise environments.
• Lead POCs and solution validation: Guide prototype development, performance tuning, and feedback loops for continuous improvement.

What you need to succeed

• 10+ years in software architecture, enterprise AI engineering
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