Companies
3
in Customer Service
Open Jobs
382
across all companies
Median Salary
$222k
2 companies reporting
Avg Engineering
41%
of jobs per company

Top Skills

SaaS
218
AI Agents
170
Machine Learning
91
A/B Testing
89
Python
88
LLMs
77
API Development
72
Data Analytics
65
AWS
43
Salesforce
40
Ruby
38
Kubernetes
32

Role Families

sales
116
software engineering
106
operations
42
machine learning
20
data engineering
19
services
18
design
17
product
14
marketing
12
finance
6

Seniority Distribution

intern
2
mid
136
senior
149
staff
42
principal
19
manager
25
director
8
vp
1

Top Locations

Dublin, Ireland
64
London, United Kingdom
49
Pune, India
28
San Francisco, CA
27
Lisbon, Portugal
24
Chicago, IL
21
Berlin, Germany
18
Mexico City, Mexico
17
San Mateo, CA
15
Austin, TX
14

Compensation Distribution (USD)

$300k+
5
$50k–$100k
4
$100k–$150k
15
$150k–$200k
27
$200k–$250k
31
$250k–$300k
11

Companies

Zendesk
zendesk.com
183 jobs
$222k
Intercom
intercom.com
170 jobs
$198k
Freshworks
freshworks.com
29 jobs

Recent Customer Service Jobs

senior Technical Lead · Freshworks · San Mateo, CA · Posted May 19, 2026
SaaS Salesforce Automation
$170k – $223k
vp Legal Counsel · Freshworks · San Mateo, United States · Posted May 19, 2026
Security Performance Optimization SaaS
$330k – $405k
senior Technical Lead · Freshworks · San Mateo, CA · Posted May 19, 2026
SaaS
$210k – $260k
senior Data Analyst · Freshworks · San Mateo, CA · Posted May 18, 2026
Python R SQL
$130k – $160k
intern AI Engineer · Freshworks · San Mateo, CA · Posted May 15, 2026
Python LLMs Salesforce
mid Full Stack Engineer · Freshworks · San Mateo, CA · Posted May 14, 2026
Python TypeScript Java
$216k – $283k
senior Operations Manager · Freshworks · San Mateo, CA · Posted May 13, 2026
$105k – $170k
senior Backend Engineer · Freshworks · San Mateo, CA · Posted May 12, 2026
Ruby Rails REST APIs
$168k – $208k
senior Account Executive · Freshworks · San Mateo, CA · Posted May 12, 2026
Agile ITIL SaaS
$120k – $158k
mid Account Executive · Freshworks · Boston, United States · Posted May 7, 2026
SaaS ITIL
$100k – $141k
manager Product Design Manager · Freshworks · Bangalore, IN · Posted May 5, 2026
Python SQL LLMs
intern Data Analyst · Freshworks · San Mateo, CA · Posted Apr 29, 2026
LLMs API Development Machine Learning
senior Site Reliability Engineer · Freshworks · Chennai, IN · Posted Apr 28, 2026
Kubernetes Docker CI/CD
mid Account Executive · Freshworks · Toronto, CA · Posted Apr 24, 2026
ITIL SaaS
$130k – $170k
senior Product Manager · Freshworks · Bangalore, IN · Posted Apr 24, 2026
Python SQL LLMs
mid Partnerships Manager · Freshworks · Berlin, DE · Posted Apr 23, 2026
senior Communications Manager · Freshworks · Chennai, IN · Posted Apr 21, 2026
director Director of Engineering · Freshworks · San Mateo, CA · Posted Apr 20, 2026
ITIL
$216k – $283k
senior Solutions Engineer · Freshworks · San Mateo, CA · Posted Apr 17, 2026
ITIL SaaS
$144k – $177k
senior Solutions Engineer · Freshworks · Denver, CO · Posted Apr 17, 2026
ITIL SaaS
$136k – $168k
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