senior software engineering Technical Lead hybrid · Posted May 19, 2026
$170,000 – $223,000
USD per year

About this role

Freshworks is hiring a senior-level Technical Lead in the software engineering function based in San Mateo, CA. The posting calls out experience with SaaS, Salesforce, Automation. Compensation is listed at $170,000–$223,000 per year.

Role
Technical Lead
Function
software engineering
Level
senior
Track
hybrid
Employment
Full-time
Location
San Mateo, CA
Posted
May 19, 2026

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Job description

from Freshworks careers

Company Description

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.

There’s another option. Freshworks. With a fresh vision for how the world works.

Freshworks Inc. builds uncomplicated service software that delivers exceptional employee and customer experiences. Our people-first approach to AI eliminates friction, helping businesses reduce complexity, lower cost-to-serve, and deliver faster, more human support through enterprise-grade yet easy-to-use CX and IT solutions. Nearly 75,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks to power their Employee Experience (EX) and Customer Experience (CX) operations.

Fresh vision. Real impact. Come build it with us.

Job Description

Why This Role Exists:

Freshworks has historically managed US technical revenue accounting through external consultants. As our deal complexity has grown, so has the need for a permanent senior, in-house owner. We are bringing this function fully in-house, and this is that first in-house hire. 

This is an excerpt. Read the full job description on Freshworks careers →
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