Channel Account Manager, UK&I

Job description

What You Can Expect

Driving growth with Managed Service Provider partners by building strategic relationships and enabling success. Collaborating across teams to deliver impactful partner outcomes. Creating opportunities that expand market reach and customer value.

About the Team

Our sales team delivers innovative communication solutions worldwide. We collaborate across regions to empower partners and customers. Our team drives global connection and business transformation.

Responsibilities

• Building and nurturing strategic relationships with Managed Service Provider partners to drive mutual growth.

• Managing partner pipelines and forecasting opportunities to achieve revenue goals.

• Conducting regular business reviews to identify performance trends and growth opportunities.

• Collaborating with internal teams to align partner strategies and ensure satisfaction.

• Facilitating executive engagement to strengthen long-term partnerships and business outcomes.

What We’re Looking For

• Demonstrate experience managing channel sales with Managed Service Provider partners.

• Apply knowledge of UCaaS, CCaaS, and partner business models to drive success.

• Manage complex, strategic partnerships and multi-stakeholder relationships effectively.

• Use consultative and solution-based selling approaches to achieve results.

• Build and maintain senior-level relationships across diverse functions and territories.

• Bring a proactive, adaptable mindset and openness to continuous learning.

• Leverage equivalent practical experience in place of formal degree qualifications.

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

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