Senior Software Engineer
Zendesk · Pune, India
senior
Software Engineer
ic
7+ yrs Hybrid
· Posted May 18, 2026
Skills
About this role
Zendesk is hiring a senior-level Software Engineer based in Pune, India (hybrid). The posting calls out experience with JavaScript, TypeScript, React, GraphQL and roughly 7+ years of relevant work.
- Role
- Software Engineer
- Function
- software engineering
- Level
- senior
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Pune, India
- Work mode
- Hybrid
- Experience
- 7+ years
- Posted
- May 18, 2026
AI Summary
Senior Software Engineer designing and building third-party connectors using Connector SDK, defining reusable patterns and best practices, and mentoring junior engineers. Requires 7+ years software development experience with strong JavaScript/TypeScript skills and hands-on API integration expertise.
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Job description
from Zendesk careersJob Description
About Zendesk
At Zendesk, our mission is simple yet powerful: to make customer experiences effortless. Every day, our products help thousands of businesses worldwide build deeper relationships with their customers through fast, reliable, and beautifully simple support experiences.
We’re taking that mission further with Action Builder – Zendesk’s next-generation iPaaS solution. Action Builder empowers teams to connect apps, data, and AI-powered agents into seamless workflows that drive automation at scale.
At the heart of Action Builder is our Connector SDK, built to make developing integrations faster, more reliable, and more scalable. To power this vision, we’ve set up a dedicated engineering group, the Connector Lab, focused on defining connector bundles and rapidly delivering high-quality connectors across a wide range of third-party systems.
Note: This is a hybrid role, combining remote and on-site work, requiring 3 days in the office, and relocation to Pune.
Who you could be working with
We’re looking for a Senior Software Engineer to join the Connector Lab team in Pune. In this role, you’ll go beyond writing code — you’ll help define reusable patterns, guide the team on best practices, and ensure connectors are built for long-term scale, security, and maintainability.
This is an excerpt. Read the full job description on Zendesk careers →