Enterprise Account Executive

Job description

Job Description

Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection. 

In pursuit of this vision, we are seeking a dedicated Account Executive with a proven track record in B2B sales and a passion for driving growth in the SaaS landscape.  You will play a vital role in growing our Enterprise account base and closing deals of varying sizes and  sales cycles.   Your focus will be on building relationships and introducing innovative solutions to new customers, in addition to growing our existing partnerships by continuing to expand our offerings and deepen Zendesk's impact by aligning to our customers’ goals. 

What You'll Be Doing:

• Drive top-line revenue growth by acquiring new Enterprise customers and developing innovative strategies for account expansion.

• Manage and nurture customer relationships ensuring maximum satisfaction and retention, and promoting long-term strategic partnerships.

• Proactively identify and pursue opportunities to cross sell additional products and services to existing customers to optimize account revenue and profitability.

• Leverage data insights, customer intents, and adoption history to effectively prospect new clients and enhance retention strategies, leading to improved conversion rates in new business pipeline and increased retention and expansion of existing clients.

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