Software Engineering Manager, Geo, Duplex Agentic Platform
Zapier · Mountain View, CA
Like Google's own ambitions, the work of a Software Engineer goes beyond just Search. Software Engineering Managers have not only the technical expertise to take on and provide technical leadership to major projects, but also manage a team of Engineers. You not only optimize your own code but make sure Engineers are able to optimize theirs. As a Software Engineering Manager you manage your project goals, contribute to product strategy and help develop your team. Teams work all across the company, in areas such as information retrieval, artificial intelligence, natural language processing, distributed computing, large-scale system design, networking, security, data compression, user interface design; the list goes on and is growing every day. Operating with scale and speed, our exceptional software engineers are just getting started -- and as a manager, you guide the way.
With technical and leadership expertise, you manage engineers across multiple teams and locations, a large product budget and oversee the deployment of large-scale projects across multiple sites internationally.
Our mission is to transform Duplex into a premier, technology-agnostic channel for automated merchant engagement.
In this role, you will be building a scalable/reliable agentic platform for two-way merchant communication. You'll lead a high-impact/award-winning team developing multi-modal agentic capabilities (Text, Images, Voice Notes, Videos) and governance frameworks that drive 28-day active merchant listings. You will help build the Merchant-first future of local data through innovative, scalable communication platforms.
The Geo team is focused on building the most accurate, comprehensive, and useful maps for our users, through products like Maps, Earth, Street View, Google Maps Platform, and more. Every month, more than a billion people rely on Maps services to explore the world and navigate their daily lives.
The Geo team also enables developers to use the power of Google Maps platforms to enhance their apps and websites. As they plot a course for the future of mapping, they are solving complex computer science problems, designing beautiful and intuitive product experiences, and improving our understanding of the real world.
The US base salary range for this full-time position is $207,000-$300,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
- Align the team’s technical roadmap with the growing merchants priority to deliver duplex agentic capabilities for merchant communications.
- Oversee expansion of duplex messaging to international locales with multi-modal capabilities and collaborate with the team on both Messaging/Voice stacks.
- Facilitate effective partnerships across Engineering, Product Managers, T/PgM, Operations and Cross-Product Areas (Geo, Search, Commerce, Ads, etc.) to deliver key results.
- Drive a high-velocity experimentation factory to rapidly iterate on GenAI-powered conversational assistants and automated merchant support tools.
- Lead, mentor and grow a high-performing engineering team. Cultivate a culture of agility/flexibility, ensuring the organization can pivot effectively while embracing continuous AI transformation.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 8 years of experience in software development.
- 3 years of experience with full stack development, across back-end such as Java, Python, Golang, or C++ codebases, and front-end experience including JavaScript or TypeScript, HTML, CSS or equivalent.
- 3 years of experience in a technical leadership role.
- 2 years of experience in a people management or team leadership role.
Preferred qualifications:
- Master's degree or PhD in Computer Science or related technical field.
- 3 years of experience working in a complex, matrixed organization.