Automation Strategist (Customer Success)
Zapier · HQ · Sales & Success
About this role
Zapier is hiring a mid-level Customer Success Manager in the sales function based in HQ. The posting calls out experience with Computer Vision, Agile, Performance Optimization, SaaS.
- Role
- Customer Success Manager
- Function
- sales
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- HQ
- Department
- Sales & Success
- Posted
- Jan 8, 2026
More roles at Zapier
Job description
from Zapier careersAI at Zapier
At Zapier, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.
Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.
AI Fluency Assessment
Take our 10 minute AI Fluency Assessment by clicking the link above. See how your skills stack up against our sales bar, get a personalized tier, and walk away with actionable next steps to level up your AI skills.
Job Posted: 03/10/2026
Location: USA & Canada
Level: IC3 or IC4
Hi there!
Zapier’s mission is to make automation and AI accessible to everyone. Our enterprise customers are adopting automation as a strategic capability, not just a tool. They need expert partners who can help them orchestrate processes, unlock new use cases, and scale their impact.