manager operations Program Manager ic
$85,000 – $95,000
USD per year

About this role

Vonage is hiring a manager-level Program Manager in the operations function based in Remote (United States). The posting calls out experience with API Development, Agile, iOS. Compensation is listed at $85,000–$95,000 per year.

Role
Program Manager
Function
operations
Level
manager
Track
Individual contributor
Employment
Full-time
Location
Remote (United States)
Department
Apps In-BU Operations

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Job description

from Vonage careers

Join Vonage and help us innovate cloud communications for businesses worldwide!

PMO Manager

As a PMO Manager, you will be the engine room of our transformation office. You will provide insight and transparency across the portfolio, translating into actionable next steps to ensure delivery against the plan. You will be responsible for ensuring that our portfolio is prioritized for maximum value, risks are mitigated before they become issues, and delivery remains on track.

Core Responsibilities

1. Transformation Insights & Executive Reporting

  • Data-Driven Storytelling: Transform complex project data into high-level executive reports that highlight progress, budget health, and strategic alignment.
  • Actionable Analysis: Move beyond "red/amber/green" status updates to provide deep-dive insights that help leadership make informed decisions.

2. Strategic Pipeline Management

  • Resource Optimization: Lead rigorous pipeline reviews with Initiative Owners (IOs) to ensure talent and capital are allocated to the highest-priority work.
  • Portfolio Balance: Maintain a balanced mix of "run," "grow," and "transform" initiatives, ensuring the organization isn't over-leveraged in any one area.

3. Delivery Assurance & Performance

  • Quarterly/Half-Year Reviews: Lead formal performance audits for all initiatives scheduled for delivery, ensuring they meet strict quality and timeline standards.
  • Bottleneck Identification: Proactively identify dependencies and friction points across workstreams, facilitating cross-functional solutions to keep delivery on pace.
  • This is an excerpt. Read the full job description on Vonage careers →
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