Maintenance Controller - Aviation

Job description

One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

The Maintenance Controller is a key member of Viasat's Global Operations Support team, which helps deliver and maintain Viasat's best-in-class In-Flight Connectivity (IFC) and In-Flight Entertainment (IFE) services to our commercial airlines, Business aviation and other mobility customers. The Maintenance Controller plays a critical part in the service launch of new customers, supporting system activations and reliability of Viasat mobility terminals. The Maintenance Controller ensures that all work is carried out in accordance with Viasat procedures and manuals, following FAA and local regulations. Additional key responsibilities include providing support to Viasat Field Engineering and Airline Engineering representatives during the installation, activation, and maintenance of Viasat IFEC equipment, including software loads and updates. Verbal and written interaction with engineers is frequent and must be delivered professionally. The Maintenance Controller interfaces with internal and external stakeholders and must be able to communicate effectively with diverse audiences including engineering teams, program management, customers, and third-party partners & suppliers.