Specialist Engineer, Advanced Technical Support, Public Cloud
Veeam · Bangalore, India · Customer Technical Support, Global 1001172
About this role
Veeam is hiring a staff-level Infrastructure Engineer in the software engineering function based in Bangalore, India. The posting calls out experience with HTML/CSS, AWS, GCP, Azure.
- Role
- Infrastructure Engineer
- Function
- software engineering
- Level
- staff
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Bangalore, India
- Department
- Customer Technical Support, Global 1001172
More roles at Veeam
Job description
from Veeam careersVeeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.
About the Role
Specialist Engineer, Advanced Technical Support, Public Cloud is expected to bring a high level of technical knowledge of both 3rd party products and Veeam products with a focus in the Veeam Backup for AWS, Veeam Backup for Microsoft Azure, and Veeam Backup for Google Cloud, Veeam Data Cloud for Microsoft Azure offerings, communicate effectively, collaborate efficiently with other team members to improve team knowledge and maintain a high level of customer satisfaction, as well as provide technically complex client support for Veeam’s products via the telephone and email.
What You’ll Do
- Provide in depth/expert technical support and troubleshooting for Veeam Software’s clients via telephone, email, and web conferencing