Customer Success Manager (Revenue Suite)
Stripe · Bangalore, India · 1340 Customer Success Management
About this role
Stripe is hiring a mid-level Customer Success Manager in the sales function based in Bangalore, India. The posting calls out experience with SaaS.
- Role
- Customer Success Manager
- Function
- sales
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Bangalore, India
- Department
- 1340 Customer Success Management
More roles at Stripe
Job description
from Stripe careersAbout Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
Stripe’s Customer Success (CS) team supports revenue growth across GTM by helping a broad book of users activate, grow, and maximize their performance on Stripe.
What you’ll do
We are looking for motivated and curious Customer Success Managers to help build Stripe’s Scaled Revenue Suite (RS) Customer Success motion. You will have a unique opportunity to help shape how we create impact with customers at scale.
Scaled RS CSM’s will run targeted engagements with customers to ensure they are successful, growing, and maximizing their investment on Stripe. The ideal candidate will be a builder, someone who is analytical and creative who enjoys both defining and executing new processes. This role involves working closely with sales, partner managers, and operations teams to engage customers in product, payment, technical, and risk conversations.