Bridge - Operations Associate
Stripe · Bangalore, India · 4516 SDC - Bridge
About this role
Stripe is hiring a junior-level Business Analyst in the operations function based in Bangalore, India. The posting calls out experience with SQL, API Development.
- Role
- Business Analyst
- Function
- operations
- Level
- junior
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Bangalore, India
- Department
- 4516 SDC - Bridge
More roles at Stripe
Job description
from Stripe careersWho we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
Bridge, a Stripe company, is a rapidly growing business and the number of developers integrating our APIs is growing quickly. We provide Slack-based support to our developers on a wide range of topics in close partnership with our internal engineering team. We’re a small but mighty team that’s expanding global coverage and is looking to make our first Product Support Specialists hires in Mexico City.
About the team
In this role, you’ll be working directly with developers integrating Bridge APIs and helping them resolve their issues. You will take ownership of complex, technical user issues and work across teams to resolve them. As part of the team, you’ll have a big impact to grow the Product Support operation and enhance various aspects such as capacity planning and forecasting, operational tools and systems, workflow optimization and automation, metrics and reporting, quality control, and more.