Technical Account Manager, German Speaking

Stripe · Berlin, Germany · 4147 Technical Account Management, Support & Services - EMEA

mid sales Account Manager ic 3+ yrs

About this role

Stripe is hiring a mid-level Account Manager in the sales function based in Berlin, Germany. The posting calls out experience with Python, SQL, API Development, ETL and roughly 3+ years of relevant work.

Role
Account Manager
Function
sales
Level
mid
Track
Individual contributor
Employment
Full-time
Location
Berlin, Germany
Experience
3+ years
Department
4147 Technical Account Management, Support & Services - EMEA
AI Summary
Technical Account Manager supporting Stripe's largest, most complex customers through consultative relationships. Provide strategic guidance on fraud, disputes, product adoption, and global expansion. Requires 3+ years enterprise client-facing experience, API familiarity, SQL basics, and fluency in English and German.
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Job description

from Stripe careers

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe.

What you’ll do

Responsibilities

  • Provide a Gold Standard Experience to your assigned accounts’ key stakeholders
  • Work with the wider Operations team to provide current state, resources and knowledge to enable Gold Standard Experience across teams interacting directly with the user via support channels, external documentation, or product/feature feedback or development
  • Foster long term user relationships that grow loyalty to Stripe and Stripe products
  • Work cross-functionally both internally and within your user’s organizations to provide and implement operational solutions on subjects not limited to fraud/disputes, declines, product adoption and global expansion
    • This is an excerpt. Read the full job description on Stripe careers →
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