Product Operations Specialist (Starlink Product Growth)
SpaceX · Hawthorne, CA · Starlink Consumer
About this role
SpaceX is hiring a mid-level Operations Manager based in Hawthorne, CA. The posting calls out experience with SQL, Tableau, Data Analytics, Power BI. Compensation is listed at $80,000–$100,000 per year.
- Role
- Operations Manager
- Function
- operations
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Hawthorne, CA
- Department
- Starlink Consumer
More roles at SpaceX
Job description
from SpaceX careersSpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
PRODUCT OPERATIONS SPECIALIST (STARLINK PRODUCT GROWTH)
Starlink, our revolutionary satellite constellation, will deliver low-latency broadband internet worldwide. As a Product Operations Specialist within the Starlink program, your role would identify opportunities for improvement, work closely with the related cross-functional and operational groups, and assist with bringing the resulting projects to completion. We are looking for problem solvers with a passion for creating a simple, high-quality customer experience, as well as improving processes. Ideal team members are highly autonomous individuals that excel in flexible environments; are steadfast in their efforts to sustain change; and bring clarity and smart decision-making to our leadership teams that drive the organization.
RESPONSIBILITIES:
- Applies "the Algorithm" to streamline process workflows by challenging requirements, deleting unnecessary steps, and simplifying procedures; improves cross-team and customer-facing workflows
- Streamlines operational standards using process improvement techniques
- Creates, revises, and maintains documentation to implement organizational process improvements
- Implements data management workflows and enhancements to reduce administrative overhead for managing the expanding consumer base