Director, Card Fraud
SoFi · TX - Frisco · Member Service Delivery Strategy
About this role
SoFi is hiring a director-level Data Analyst based in TX - Frisco. The posting calls out experience with Python, SQL, Data Analytics.
- Role
- Data Analyst
- Function
- data engineering
- Level
- director
- Track
- Individual contributor
- Employment
- Full-time
- Location
- TX - Frisco
- Department
- Member Service Delivery Strategy
More roles at SoFi
Job description
from SoFi careersEmployee Applicant Privacy Notice
Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The Role
This role sits within the Fraud Management Center of Excellence (COE) and is responsible for defining and executing fraud strategies and policies to minimize debit and credit card losses while delivering an exceptional member experience.
The Director of Card Fraud owns key strategic focus areas and contributes to broader departmental strategy. This leader will provide thought leadership to develop best-in-class policies across card declines, verification strategies, dispute intake, and dispute resolution—while ensuring compliance with applicable regulations.
What You’ll Do
- Develop and implement fraud strategies to mitigate card fraud, including unauthorized transactions, merchant disputes, provisional credit policies, and dispute resolution