Senior Customer Success Manager Enterprise - Moveworks
ServiceNow · London, United Kingdom
About this role
ServiceNow is hiring a senior-level Customer Success Manager in the sales function based in London, United Kingdom. The posting calls out experience with ServiceNow.
- Role
- Customer Success Manager
- Function
- sales
- Level
- senior
- Track
- Individual contributor
- Employment
- Full-time
- Location
- London, United Kingdom
- Posted
- Jun 3, 2026
More roles at ServiceNow
Job description
from ServiceNow careersCompany Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
What you get to do in this role:
- You partner with our initial customers to drive product value
- You develop trusted advisor relationships with executive sponsors to ensure they are achieving full business value
- You partner cross-functionally to translate business needs and product requirements into new solutions for customers
- You will evolve and iterate on our customer onboarding strategy
- You work with internal teams and customers to drive adoption, engagement and growth
- You will help customers identify, quantify, and work toward transformational goals in partnership with Moveworks
- You will adapt quickly to product changes and limitations, and communicate these strategically to stakeholders