Director, Strategy & Operations, Solution Sales Japan
ServiceNow · Tokyo, Japan · Sales
About this role
ServiceNow is hiring a director-level Operations Manager based in Tokyo, Japan. The posting calls out experience with ServiceNow, SaaS, Data Analytics.
- Role
- Operations Manager
- Function
- operations
- Level
- director
- Track
- Management
- Employment
- Full-time
- Location
- Tokyo, Japan
- Department
- Sales
- Posted
- May 20, 2026
More roles at ServiceNow
Job description
from ServiceNow careersCompany Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
Overview
We are seeking a visionary and execution-focused Strategic Leader for Japan GTM across a wide range of ServiceNow Solutions to drive transformative growth across our ServiceNow Solutions portfolio, mainly Technology Workflow, Core Business Workflow, AI Platform, Data&Analytics solutions. This senior executive will blend strategic acumen with deep operational and practitioner experience, serving as a trusted advisor to our most senior customers and internal stakeholders including VP Solution Sales, Global BU Leads. The ideal candidate is a proven operator with a strong bias for action, a track record of CXO-level engagement, and the ability to translate strategy into scalable, customer-centric execution.