Director, Risk GTM
ServiceNow · Dallas, TX
About this role
ServiceNow is hiring a director-level GTM Manager in the sales function based in Dallas, TX. The posting calls out experience with ServiceNow, SaaS, Performance Optimization.
- Role
- GTM Manager
- Function
- sales
- Level
- director
- Track
- Management
- Employment
- Full-time
- Location
- Dallas, TX
- Posted
- May 4, 2026
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Job description
from ServiceNow careersCompany Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
Overview As the Global head of Risk GTM Lead, you will play a pivotal role in driving the execution of go-to-market (GTM) strategies for the Risk portfolio. Reporting directly to the Global Head of CISO Solutions, you will act as a key contributor to business growth, customer engagement, and operational excellence. This role is ideal for a results-oriented professional with a passion for customer-centric innovation and cross-functional collaboration. Key Responsibilities
- Engage directly with strategic customers to understand needs, drive adoption, and ensure satisfaction. Serve as a practitioner and advocate for customer-centricity, maintaining feedback loops to inform GTM decisions.
- Collaborate with the Risk BU to develop and refine GTM strategies, including influencing pricing, packaging, and market positioning. Integrate customer and market feedback to continuously improve offerings.