principal software engineering Solutions Architect tech_leadership · Posted Jan 7, 2026

About this role

ServiceNow is hiring a principal-level Solutions Architect in the software engineering function based in Gurugram, India. The posting calls out experience with ServiceNow, DevOps, Machine Learning, SaaS.

Role
Solutions Architect
Function
software engineering
Level
principal
Track
Tech leadership
Employment
Full-time
Location
Gurugram, India
Department
Sales
Posted
Jan 7, 2026

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Job description

from ServiceNow careers

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

ServiceNow is seeking Enterprise Architects to join our Team. The Enterprise Architecture Team is part of our pre-sales organization focused on building credibility and trust with the technical leaders in our largest customers by developing cross-functional strategies and solutions. Our team brings technical expertise, real-world experience, strong executive engagement skills and an inspirational mindset to help our customers understand the opportunities of the “platform of platforms” vision.  We act as technical leaders for our customers most complex solutions, designed to ensure that they can realize the value they need. We do this by leveraging best practice and industry standards to build customer trust and architect best in class solutions.

This is an excerpt. Read the full job description on ServiceNow careers →
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