Senior Learning Experience Designer
Twilio SendGrid · Remote (United States)
About this role
Twilio SendGrid is hiring a senior-level Product Designer as a remote position. The posting calls out experience with API Development, SaaS.
- Role
- Product Designer
- Function
- design
- Level
- senior
- Track
- Individual contributor
- Location
- Remote (United States)
- Work mode
- Remote
- Posted
- May 14, 2026
More roles at Twilio SendGrid
Job description
from Twilio SendGrid careersWho we are
At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
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See yourself at Twilio
Join the team as Twilio's next Senior Learning Experience Designer
About the job
This position is needed within our Support Enablement team. Our Support Enablement team is the engine that keeps our global support organization sharp, empathetic, and technically proficient.
We are looking for a Learning Experience Designer (LXD) who believes that training should be an experience, not a chore. You won't just be "making slide decks"--you'll be architecting the learning journey for our frontline teams, ensuring they have the right knowledge at the exact moment they need it.