senior operations Business Analyst ic · Posted Apr 10, 2026

About this role

Segment (Twilio) is hiring a senior-level Business Analyst in the operations function as a remote position. The posting calls out experience with SQL, Salesforce, ETL, Performance Optimization.

Role
Business Analyst
Function
operations
Level
senior
Track
Individual contributor
Location
Remote (United States) | BC, CA | AB, CA
Work mode
Remote
Posted
Apr 10, 2026

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Job description

from Segment (Twilio) careers

Who we are

At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

.

#### See yourself at Twilio

Join the team as our next Senior Business Systems Analyst, Top of Funnel

#### About the job

This position is needed to build extraordinary tools and solutions for our rapidly growing Go-To-Market teams. The GTM Systems Operations is crucial for the success and scalability of our Go-to-Market efforts. We are the drivers of the system, process, and data improvements that unlock new possibilities across the Sales, Revenue Operations and GTM organization. The Sr. BSA, Top of Funnel, will work within the Sales Automation team to support, build and maintain solutions for the Top of the Funnel value stream.

This is an excerpt. Read the full job description on Segment (Twilio) careers →
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