People Digital Services Manager - Talent Acquisition

Job description

We are seeking a Manager, HR Digital Services – Talent Acquisition who brings knowledge and expertise at the intersection of Talent Acquisition processes and technology. This is not a recruiting role – we are looking for a techno-functional HR lead who thrives in complex global environments, has hands-on experience with enterprise TA platforms, and can help drive initiatives within our digital transformation in partnership with HR Centers of Excellence (COEs), IT, and business stakeholders. This role is open to candidates currently based in Boston, Andover or Foxboro MA; or Raleigh, NC. Key Responsibilities: Lead and manage digital services projects focused on Talent Acquisition technology and operations. Act as the liaison between Talent Acquisition COEs, IT teams, and global HR operations, translating business needs into scalable digital solutions. Provide hands-on leadership in the configuration, enhancement, and operations of Talent Acquisition platforms and tools (e.g., ICIMS, Eightfold, HireVue). Understand the Recruit to Hire Process and the Onboarding Employee Journey in tools (e.g., ServiceNow) and ability to coordinate solution enhancement efforts across wider workstreams (IT, HR, Finance, Learning, Facilities). Drive end-to-end implementation of TA digital projects, including solution design, integrations, testing, deployment, and change management. Ensure optimal platform performance and usability by defining…