Order Management Administrator

Job description

Join our dynamic Customer Service team and be the friendly voice that turns customers into advocates! We're looking for enthusiastic professionals ready to make a real difference in our customers' daily experiences. What will you do: Support customers and sales teams by managing order processing, addressing pre-sales and post-sales queries, and providing essential information about stock levels, credit, logistics, and products Handle customer service requests through multiple channels while identifying opportunities to enhance customer satisfaction Process and administrate orders while maintaining high accuracy standards Participate in revenue generation activities including lead qualification and outbound campaigns Create and manage sales opportunities for our teams and partners What will make you successful: Strong customer service orientation with excellent communication and problem-solving abilities Demonstrated ability to handle multiple tasks while maintaining attention to detail Experience with order processing systems and customer relationship management tools Proven track record of meeting customer satisfaction goals Ability to work independently while contributing to team success What's in it for you: Comprehensive training and development programs to enhance your customer service expertise Opportunity to work with diverse teams and build valuable relationships Clear career progression path with opportunities for advancement Supportive work environment focused on continuous improvement Chance…