Senior Project Manager – MEA Zone Service Organization

Job description

Role Objective: Lead and deliver modernization (retrofit, upgrade, replacement) projects while managing recurring preventive and corrective maintenance contracts. Ensure full lifecycle service performance—including execution excellence, customer satisfaction, financial management, and long-term service growth. Key Responsibilities: Modernization Projects: Manage end-to-end modernization/retrofit projects for electrical distribution, automation, and industrial equipment. Control scope, schedule, cost, risks, and quality using company project processes. Coordinate engineering, procurement, logistics, site installation, commissioning, and handover. Ensure compliance with customer specifications, HSE standards, and regulations. Lead subcontractors and field service teams; apply change claim management. Deliver project plans, engineering documentation, mobilization plans, HSE files, and final commissioning reports. Recurring Maintenance Programs: Lead annual maintenance planning, scheduling, resource allocation, and work order management. Deliver preventive and corrective maintenance including emergency interventions. Monitor SLAs, KPIs (uptime, MTTR, MTBF), and ensure service-level compliance. Maintain asset history, CMMS updates, and digital service documentation. Conduct regular service reviews and prepare monthly/quarterly performance reports. Ensure spare parts availability and continuous improvement to reduce downtime. Drive contract renewals and upselling opportunities (modernization, spares, lifecycle services). Combined Lifecycle Responsibilities: Act as long-term partner to customer across modernization and maintenance scopes. Manage communication, escalation, and customer relationships at all levels. Ensure profitability of both project and maintenance…