Issue Resolution Specialist
Schneider Electric · Adelaide, Australia | Brisbane, Australia | Sydney - Macquarie Park, Australia | Melbourne, Australia · Customer Satisfaction and Quality
About this role
Schneider Electric is hiring a mid-level Security Analyst based in Adelaide, Australia | Brisbane, Australia | Sydney - Macquarie Park, Australia | Melbourne, Australia. The posting calls out experience with Security.
- Role
- Security Analyst
- Function
- security
- Level
- mid
- Track
- Individual contributor
- Location
- Adelaide, Australia | Brisbane, Australia | Sydney - Macquarie Park, Australia | Melbourne, Australia
- Department
- Customer Satisfaction and Quality
- Posted
- May 1, 2026
More roles at Schneider Electric
Job description
from Schneider Electric careersSchneider Electric is a global specialist in energy management and automation. We are dedicated to supplying our customers with safe, reliable, and sustainable energy solutions. We invent technologies that will transform the places where we live, work and play. Our technologies ensure that Life Is On everywhere, for everyone at every moment. Our Mission is to be the trusted partner in Sustainability and Efficiency. The Opportunity We are seeking an experienced communicator and quality leader for our position of Issue Resolution Specialist, Home Solutions to join our Adelaide team. As the Issue Resolution Specialist, you will play a crucial role in ensuring customer satisfaction by addressing and resolving customer and product concerns effectively to Schneider Electrics Quality framework. Reporting to the Director, Customer and Offer Quality, Pacific, the Issue Specialists expertise will be essential in facilitating the resolution of customer issues, acting as the single point of contact for the customer and coordinating the response of the relevant disciplines inside the business to bring fast, effective solutions which drive customer loyalty. This exciting new career opportunity will see you providing: Act as the Customer Experience advocate as first responder and mobilise the Schneider network to solve customer facing product issues…