Chief of Staff, VP of Product

Job description

Role Summary

Scale is building the infrastructure layer for institutional intelligence — the compounding asset that makes the world's most consequential organizations more capable over time. The Chief of Staff to the VP of Product sits at the center of that work.

This is not a chief of staff role in the traditional sense. This person is not a scheduler, a note-taker, or a communications coordinator. They are an extension of the VP of Product, absorbing context across every workstream, making real prioritization calls, and operating at a level of organized precision that makes the rest of the function run faster.

The right person for this role wants to grow into product leadership and understands that the fastest path there is to operate at close range with someone doing the job. They will be in every room, on every decision, and responsible for ensuring that nothing falls through the cracks, including the principal.

What You'll Do

• Prepare the VP for every significant meeting, external or internal: customer briefings, executive reviews, board-adjacent discussions with the right level of context and the right framing.
• Represent the VP in internal workstreams where her presence isn't required but her perspective is. This means you actually have the perspective, not just her notes.
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