This customer focused, pro-active, energetic and collaborative role will serve as an HR Analyst as part of our Regional Hub Transactional Team within the People Services. In this role, individuals will function across all business units and will provide accurate and timely HR Transactional support to employees, managers, and other HR professionals.
Provide consistent, timely, accurate and customer-focused HR transactional services and data administration to key stakeholders and customers, while contributing to the achievement of the People Services' overall vision and strategy.
Utilize our case management system to achieve required service level agreement metrics and overall client satisfaction.
Analyze work process design and flow for the People Services team and work with internal and external clients and vendors to implement improved processes, while suggesting necessary improvements to improve the overall client experience and efficiency.
Review and update existing HR policies/procedures and assist in producing new policies/procedures in relation to HR Transactional services.
Prioritizes, allocates and actions daily tasks to be accomplished to meet SLA.
Ensure all process trainings have been attended, queries raised and clarified to execute smooth flow of process.
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HR Analyst

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