Capacity Planning & Forecasting Analyst
Robinhood · Denver, CO | Westlake, TX · Customer Care
About this role
Robinhood is hiring a mid-level Data Analyst based in Denver, CO | Westlake, TX. The posting calls out experience with Spark, Data Analytics. Compensation is listed at $119,000–$140,000 per year.
- Role
- Data Analyst
- Function
- data engineering
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Denver, CO | Westlake, TX
- Department
- Customer Care
More roles at Robinhood
Job description
from Robinhood careersJoin us in building the future of finance.
Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.
About the team + role
We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.
The Workforce Management team focuses on forecasting customer demand, aligning staffing to business needs, and ensuring consistent service delivery across contact center operations. The team partners closely with operations, analytics, and vendor teams to maintain reliable service levels while adapting to changing customer behavior and business priorities. You’ll contribute to improving forecasting accuracy and workforce efficiency across a blended employee and BPO environment!