Head of Customer Success & Support
Ripple · Chicago, IL · Service & Delivery
About this role
Ripple is hiring a senior-level Customer Success Manager in the sales function based in Chicago, IL. The posting calls out experience with R, LLMs, A/B Testing, SaaS. Compensation is listed at $290,000–$340,000 per year.
- Role
- Customer Success Manager
- Function
- sales
- Level
- senior
- Track
- Management
- Employment
- Full-time
- Location
- Chicago, IL
- Department
- Service & Delivery
More roles at Ripple
Job description
from Ripple careersAt Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
Ripple Treasury is a high-growth, $100M ARR SaaS business delivering mission-critical solutions for the Office of the CFO. Our adaptable, native digital platform serves the world’s most demanding finance organisations — enabling CFOs, Controllers, and Treasury teams to operate with greater speed, accuracy, and confidence; the “Clarity to Act”.
Our customers are large and enterprise-scale organisations, and we serve them through a fundamentally high-touch, relationship-driven model. We operate globally with significant presence across North America (US & Canada), Europe (London, Dublin, and Geneva), and Asia-Pacific (Singapore and Sydney). We are on a clear trajectory toward category leadership and are investing decisively in our customer experience and go-to-market capabilities to get there.