Small Business Contact Center Overlay
RingCentral · Denver, CO
About this role
RingCentral is hiring a mid-level Small Business Contact Center Overlay based in Denver, CO. The posting calls out experience with SaaS, AI Agents. Compensation is listed at $100,000–$150,000 per year.
- Level
- mid
- Employment
- Full-time
- Location
- Denver, CO
- Posted
- Apr 22, 2026
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Job description
from RingCentral careersSay hello to opportunities.
If you’re looking to be part of what’s next in communication, you’re in the right place.
At RingCentral, we believe the best customer experiences happen when humans and AI work together. Our agentic voice AI portfolio—AIR, AVA, and ACE—brings together automation, assistance, and insights across the entire conversation lifecycle. The result? More seamless, intelligent experiences for businesses everywhere.
With $2.5B+ in ARR and $250M invested in R&D annually, we’re building the future of AI-powered business communications.
This is where you and your skills come in. We’re currently looking for: a high-performing CX Overlay AE in Small Business to join our Contact Center Practice. This role is strictly focused on new logo acquisition within the Small Business segment, driving the adoption of our disruptive AI-first solution, RingCX. If you thrive on identifying untapped opportunities and closing high-velocity deals in a collaborative, fast-paced environment, this is your seat.
Job Responsibilities:
Aggressive New Logo Acquisition: Drive revenue growth by identifying and winning new customers within the Small Business segment, positioning RingCX as the premier solution for their contact center needs.
Be the Trusted RingCX Advisor: Communicate and demonstrate the value of RingCentral’s AI-first Contact Center portfolio—including RingCX, Workforce Engagement, and omnichannel capabilities—to senior stakeholders and IT decision-makers.
This is an excerpt. Read the full job description on RingCentral careers →