Strategic Enterprise Account Manager

Job description

This role is remote, with a strong preference for a candidate based in Dallas, TX

Say hello to opportunities.

If you’re looking to be part of what’s next in communication, you’re in the right place.

At RingCentral, we believe the best customer experiences happen when humans and AI work together. Our agentic voice AI portfolio—AIR, AVA, and ACE—brings together automation, assistance, and insights across the entire conversation lifecycle. The result? More seamless, intelligent experiences for businesses everywhere.

With $2.5B+ in ARR and $250M invested in R&D annually, we’re building the future of AI-powered business communications.

This is where you and your skills come in. We’re currently looking for:  A Strategic Enterprise Account Manager. The Strategic Enterprise Account Manager is the lead overlay consultant  responsible for the health and growth of our product within a Service Provider’s (SP) enterprise portfolio. This role requires a "triad" management approach: you must align with the SP Sales Teams to win business, provide high-touch advocacy for the End-Customer, and lead the Contract Renewal process to secure long-term revenue. You are the bridge that ensures the SP Sales Team remains successful and the End-Customer remains satisfied.

Job Duties:

• Co-Selling & Market Execution

  • Joint Sales Advocacy: Partner with SP Account Executives (AEs) to identify high-potential enterprise targets and participate in active sales cycles to close new business.

    This is an excerpt. Read the full job description on RingCentral careers →