Professional Services Operations Analyst
RingCentral · Manila, Philippines
About this role
RingCentral is hiring a mid-level Operations Manager based in Manila, Philippines. The posting calls out experience with Tableau, Salesforce, Agile, Data Analytics and roughly 3+ years of relevant work.
- Role
- Operations Manager
- Function
- operations
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Manila, Philippines
- Experience
- 3+ years
- Posted
- Apr 20, 2026
More roles at RingCentral
Job description
from RingCentral careersProfessional Services Operations Analyst
Say hello to possibilities.
It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little information about us, we’re the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
This is where you and your skills come in. We’re currently looking for: PS OPS Analyst
We are looking for an Operations Analyst to join the Professional Services Operations Team to support multiple processes of the Order-to-Cash business operations process. The role is an advanced ticket level role with associated SLA’s with ability to learn multiple functions and rotate across ticket types.
Key Responsibilities :
Verification of PS Sales Bookings and Orders
Verification of change orders and processing in SalesForce and project delivery software system.
Creating of Project Closure Forms
Processing of Billing across 7 different types and processes and verification of prerequisites
Processing of Refund requests
Calculation of cancellation fees and processing of the invoices
Creating and processing of full project Termination Agreements.
This is an excerpt. Read the full job description on RingCentral careers →