staff Software Engineer tech_leadership 14+ yrs Bachelor's · Posted Apr 20, 2026

About this role

RingCentral is hiring a staff-level Software Engineer based in Bangalore, India. The posting calls out experience with React, Rails, Kubernetes, CI/CD and roughly 14+ years of relevant work. Listed education preference: a bachelor's degree or equivalent.

Role
Software Engineer
Function
software engineering
Level
staff
Track
Tech leadership
Employment
Full-time
Location
Bangalore, India
Experience
14+ years
Education
Bachelor's degree
Posted
Apr 20, 2026
AI Summary
Staff-level engineer leading technical design and architecture for RingCX's AI-powered contact center platform. Requires 14+ years building backend services and APIs with expertise in microservices, event-driven systems, Rails, React, and distributed systems. Mentors junior engineers and owns solutions from proof-of-concept through production deployment.

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Job description

from RingCentral careers

About RingCX:

  • RingCX is RingCentral’s next-generation AI-powered Contact Center solution, designed to deliver seamless, intelligent, and personalized customer experiences across digital and voice channels. Built with a modern microservices architecture and deep AI integrations, it empowers businesses to automate, analyze, and act in real-time. Join us in shaping the future of customer engagement — where speed, empathy, and intelligence converge. Be part of a team that’s redefining how the world connects.


 

We’re currently looking for: Staff Engineer

Responsibilities

  • Work with engineering leaders, architects and business owners on clarifying requirements, provide feedback, offer technical solutions, provide implementation estimates.

  • Review requirements and translate them into technical implementation – focusing on responding with output that delivers on the business value; provide product technical roadmap definition and lead development for any implementations, proof of concepts etc.

  • Plan and coordinate work between cross-functional and geographically distributed teams to assure timely implementation and delivery to production environment

  • Be a technical leader and a go-to person for your area, and a sounding board for other peers in other areas and teams - be an end-2-end owner of solutions implemented, actively support them from the proof of concept through production deployment

  • Perform design, architecture and code reviews for the RingCX team and continuously look for opportunities to improve and optimize code quality

    This is an excerpt. Read the full job description on RingCentral careers →
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