Customer Success Engineer - Costa Rica
Redis · Costa Rica · Customer Org
About this role
Redis is hiring a mid-level Customer Success Manager in the sales function based in Costa Rica. The posting calls out experience with Python, Java, Redis, Ruby and roughly 2+ years of relevant work. Compensation is listed at CRC 14,534,800–CRC 18,168,800 per year.
- Role
- Customer Success Manager
- Function
- sales
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Costa Rica
- Experience
- 2+ years
- Department
- Customer Org
- Posted
- Mar 18, 2026
More roles at Redis
Job description
from Redis careersWho we are
We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.) At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to our 10,000+ worldwide customers. We’re creating a faster world with simpler experiences. You in?
Redis is looking for highly talented Customer Success Engineers/Developers to join our CSE Team in Costa Rica. Our CSE’s play a crucial role in our organization by assisting customers in overcoming obstacles, offering essential guidance for product adoption, and cultivating strong client relationships. They act as advocates for our customers within the company.
Additionally, CSEs promote company interests by identifying opportunities for upselling and cross-selling to existing customers. In essence, CSEs collaborate closely with customers in the post-sales phase, delivering comprehensive account management.
In this role you will be the liaison for top-tier clients, managing their customer success journey, ensuring they meet their goals, and helping them to grow their businesses with Redis using cutting-edge, proactive CS systems. The successful candidate will be a multi-tasker with a “can do” attitude, a love for challenges, and a customer-first mindset. Above all, a focus on world-class client service is key.