mid sales Customer Success Manager ic 3+ yrs Bachelor's Hybrid · Posted Jan 26, 2026
Skills
Redis

About this role

Redis is hiring a mid-level Customer Success Manager in the sales function based in Bulgaria (hybrid). The posting calls out experience with Redis and roughly 3+ years of relevant work. Listed education preference: a bachelor's degree or equivalent.

Role
Customer Success Manager
Function
sales
Level
mid
Track
Individual contributor
Employment
Full-time
Location
Bulgaria
Work mode
Hybrid
Experience
3+ years
Education
Bachelor's degree
Department
Customer Org
Posted
Jan 26, 2026
AI Summary
Manager-level CSM responsible for onboarding and expanding high-value enterprise customers on Redis platform. Requires 3+ years customer-facing experience in enterprise software, strong technical aptitude, and fluent Hebrew/English. Focus on relationship building, adoption strategy, and proactive churn mitigation.

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Job description

from Redis careers

Who we are

We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.) At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to our 10,000+ worldwide customers. We’re creating a faster world with simpler experiences. You in?

Why would you love this job?

We are looking for a Customer Success Manager (CSM) to join our Customer Success team. As a Customer Success Manager, you will be responsible for some of the biggest, most important, customers of Redis.The successful candidate will be a multi-tasker with a “can do” attitude, a love for challenges, and a customer-first mind. Above all, a focus on world-class client service is key.If you are level-headed, comfortable in a fast-paced, ever-evolving environment, and truly service-oriented with a willingness to go the extra mile to support clients, then this is the right challenge for you.

What you’ll do: 

  • You will be the primary lead for our high value customers; you will also be responsible for building strong relationships with your counterparts and partners and becoming their trusted advisor 

    This is an excerpt. Read the full job description on Redis careers →
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