Senior Information Systems Engineer

Job description

As the Senior Platform Engineer for Monitoring and Logging, you will serve as a key technical engineer responsible for building, scaling, and maintaining our enterprise-wide observability and log management ecosystem. Collaborating closely with your team and the principal engineer, you will focus on the technical execution and engineering of our open telemetry pipeline transformation—ensuring systems can seamlessly ingest terabytes of daily logs, metrics, and traces. You will directly configure and maintain our data distribution pipelines using Cribl, establish analytical environments in Sumo Logic (log management) and Datadog (monitoring), and help internal customers manage responsive alerting loops through PagerDuty.

This role works with core platform engineering, continuous infrastructure maintenance, and site reliability areas. You will ensure product and system teams across the company have the required visibility into their software stacks while maintaining tight control over data configurations, filtering workflows, and ingestion costs through automated configuration baselines.

What you will do

• Observability Platform Maintenance: Support and extend dashboards, metrics tracking, and APM tracing infrastructure inside Datadog and Sumo Logic. Maintain multi-tenant workspaces and universal tagging compliance across teams.

• Incident Response Configuration: Configure and manage PagerDuty infrastructure. Maintain service orchestrations, alert routing rules, event intelligence settings, on-call calendar schedules, and native alerts integration across collaboration platforms (Slack).

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