Senior Atlassian Systems Administrator

Rapid7 · Pune, India

senior operations Systems Engineer ic · Posted May 18, 2026

About this role

Rapid7 is hiring a senior-level Systems Engineer in the operations function based in Pune, India. The posting calls out experience with JavaScript, SQL, Bash, Jira.

Role
Systems Engineer
Function
operations
Level
senior
Track
Individual contributor
Employment
Full-time
Location
Pune, India
Posted
May 18, 2026

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Job description

from Rapid7 careers

Senior Atlassian Systems Administrator

We are seeking a knowledgeable and technically grounded Atlassian Administrator to contribute to the ownership of our Atlassian environment, including

Jira and Confluence. This role requires a strong understanding of Atlassian tools from a user and functional perspective, along with the ability to support,

maintain, and evolve the platform in alignment with business needs and ITSM best practices. The ideal candidate will bring a foundational technical skillset, solid scripting capabilities, and experience supporting service delivery processes. This position involves close collaboration with cross-functional teams to implement scalable solutions, enhance user experience, and ensure governance across our Atlassian ecosystem.

About the Role

In this role, you will:

  • Act as a primary support contact for Jira and Confluence usage and configuration requests.

  • Assist with user management, project setups, permission schemes, workflows, and custom fields.

  • Work closely with teams to understand requirements and advise on solutions that align with Atlassian best practices.

  • Support integrations between Atlassian tools and other systems (e.g., directory services, DevOps tools, knowledge bases).

  • Participate in service support activities including ticket triage and user troubleshooting.

  • Assist in the creation and maintenance of documentation, templates, dashboards, and reports.

  • Collaborate with IT, DevOps, and business stakeholders to drive improvements and automation within the Atlassian suite.

    This is an excerpt. Read the full job description on Rapid7 careers →
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