senior sales Customer Success Manager ic · Posted Dec 11, 2025
$104,000 – $143,000
USD per year

About this role

Ramp is hiring a senior-level Customer Success Manager in the sales function based in New York City, NY. Compensation is listed at $104,000–$143,000 per year.

Role
Customer Success Manager
Function
sales
Level
senior
Track
Individual contributor
Employment
Full-time
Location
New York City, NY
Department
Sales
Posted
Dec 11, 2025

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Job description

from Ramp careers
About Ramp

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $100B in annualized spend flows in and out of 50,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.

The problems are high-stakes, data-dense, and unforgiving.

We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.

The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.

If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.

About the Role

Scaled Customer Success owns the onboarding, activation, and growth of Ramp’s self-service customers. We are placing a big bet on the belief that there is significant untapped potential in our self-service accounts. As an early member of the team, you will have the opportunity to help build and refine Ramp’s Customer Success organization and define the scaled customer implementation motion to drive activation and retention.

This is an excerpt. Read the full job description on Ramp careers →
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