Recovery Representative III - Advance Partners

Job description

from Paychex careers

Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential.
Overview

Handles high risk returned items to ensure accurate and timely resolution. Handles all escalated calls and mitigates risk by offering alternate service options when necessary. Provides training and support and acts as a department subject matter expert.

Responsibilities

Advance Partners, a Paychex-backed financial services firm founded in 1998 and based in Cleveland, OH, empowers staffing agencies with payroll funding, invoice factoring, back office support, and strategic services. Serving 600+ firms with nearly $8 billion annually, they offer flexible capital, compliance expertise, and growth-focused advisory tailored to the talent acquisition industry. For more information visit http://www.advancepartners.com