AI Success Engineer - Seoul, South Korea
OpenAI · Seoul, South Korea · Go To Market
About this role
OpenAI is hiring a mid-level Customer Success Manager in the sales function based in Seoul, South Korea. The posting calls out experience with LLMs, API Development, SaaS, OpenAI.
- Role
- Customer Success Manager
- Function
- sales
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Seoul, South Korea
- Work mode
- On-site
- Department
- Go To Market
- Posted
- Mar 16, 2026
More roles at OpenAI
Job description
from OpenAI careersAbout the Team
OpenAI’s AI Success Engineer team partners with the world’s most ambitious organizations to translate cutting edge AI into real business value. We guide customers from first deployment through scaled enterprise adoption. Our work spans technical integration and enablement, workflow transformation, and sustained program and product delivery.
Our customers range from fast growing digital natives to the largest global enterprises, government agencies and educational institutions. Every engagement is an opportunity to shape how AI changes work, productivity, and innovation. This role sits at the center of that mission.
About the Role
The Success Engineer role is the primary post-sales point of contact for a set of OpenAI’s most important customers. You are responsible for driving account health and adoption, ensuring technical readiness, identifying new use cases, and delivering measurable value to our customers with OpenAI’s platform.
This role blends technical leadership, program management, customer advisory, and product influence. You will partner deeply with customer teams, map workflows, lead configuration and enablement, oversee deployment plans, and guide customers toward high impact use cases that showcase the full value of our platform.