Customer Success Manager, Ads Solutions (Spanish Speaking)

Job description

About the team

OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity.

About the role

We’re looking for a Customer Success Manager to support advertisers in onboarding, launching, and growing on OpenAI’s advertising platform. You will manage a portfolio of partners and serve as a trusted advisor, helping them achieve their business objectives while ensuring a strong and responsible experience on our platform.

This role sits at the intersection of relationship management, strategy, and execution. You’ll work closely with Sales to drive long-term partner growth and with internal teams to continuously improve the advertiser experience.

This role is remote, based in Miami, Florida. To succeed in this position you must be fully bilingual—fluent in both Spanish and English (spoken and written). Please note that your resume must be submitted in English, and the interview process will include conversations in both languages.

In this role, you’ll:

• Own relationships with a portfolio of advertising partners, serving as their primary point of contact.

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