Customer Success Manager, Ads Solutions
OpenAI · Seoul, South Korea · Go To Market
About this role
OpenAI is hiring a mid-level Customer Success Manager in the sales function based in Seoul, South Korea. The posting calls out experience with SQL, OpenAI.
- Role
- Customer Success Manager
- Function
- sales
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Seoul, South Korea
- Department
- Go To Market
- Posted
- May 11, 2026
More roles at OpenAI
Job description
from OpenAI careersAbout the team
OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity.
About the role
We’re looking for a Customer Success Manager to support advertisers in onboarding, launching, and growing on OpenAI’s advertising platform. You will manage a portfolio of partners and serve as a trusted advisor, helping them achieve their business objectives while ensuring a strong and responsible experience on our platform.
This role sits at the intersection of relationship management, strategy, and execution. You’ll work closely with Sales to drive long-term partner growth and with internal teams to continuously improve the advertiser experience.
This role is based in our Seoul, South Korea office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. To succeed in this position you must be fully bilingual—fluent in both Korean and English (spoken and written). Please note that your resume must be submitted in English, and the interview process will include conversations in both languages.