Software Asset Management - Analyst

Job description

Position Overview
The Software Asset Management (SAM) Analyst is responsible for the technical implementation, operation, and continuous improvement of the organization’s SAM capabilities. This role ensures accurate discovery, normalization, reconciliation, and reporting of software assets across the enterprise. The SAM Analyst reports to the SAM Product Owner and works closely with procurement, legal, finance, cybersecurity, and platform engineering teams to enable compliance, cost optimization, and standardized software lifecycle management

Key responsibilities
 

Software license management & compliance

• Maintain accurate records of software entitlements, contracts, and deployments
• Perform regular compliance checks to establish Effective License Positions (ELP)
• Interpret complex license metrics (user, core, processor, engine, SaaS, indirect access, etc.)
• Identify and mitigate compliance risks across on prem, cloud, and hybrid environments
• Support remediation planning and compliance improvements

Vendor audit & infringement support

• Act as the SAM point of contact during software vendor audits
• Prepare, validate, and defend audit data submissions
• Challenge inaccurate vendor findings or assumptions
• Support Legal and Procurement in responding to infringement claims
• Ensure only contractually required information is shared with vendors
• Document audit outcomes, risks, and lessons learned

Cost optimization & demand management

• Identify opportunities for license reuse, retirement, and consolidation
• Track unused or underused software (shelfware)
• Support budgeting, forecasting, and license renewal decisions
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